Saucey Delivers Booze To Your Door: Find Out How and Get a $10 Credit Off Your First Order!

🍺 Try Saucey and get $10 off with the code TRY18 at checkout! 🍷

Currently available in Los Angeles, San Francisco, San Diego, Sacramento, and Chicago, Saucey is an app that allows you to order beer, wine, spirits, and mixers and have them delivered by a courier to your door. In this video I explain the basics of how Saucey works, including info on how you can become a Saucey Courier!

Apply to become a Courier for Saucey here:
https://www.saucey.com/join/

If you enjoyed this post, make sure to follow this blog for more tips on side gigs to make extra money, as well as follow me on YouTube, Facebook, Twitter, and Pinterest. Thanks for reading!

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DailyPay Just Made It Easier for Drivers to Get Paid and It’s So 😜💃🏽🎊🙀

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I’ve written previously about how DailyPay can benefit delivery partners for DoorDash, GrubHub, and Fasten by enabling them to get paid EVERY DAY instead of having to wait till their normal payday.

Not only have they added the ability to do same-day balance transfers, including on weekends and holidays, but now they have made it easier than ever (and more fun!)  to get paid by adding the option to do balance transfers when you text emojis to DailyPay.

All you have to do is text an emoji to their phone number (it can be ANY emoji) to withdraw $20 from your available balance. You can text up to five emojis to withdraw $100 at a time.

So if you’re feeling 😎, you get $20. Or 😮😮, you get $40. Or even having a day that’s a little 💩💩💩, you could get $60. You get the idea.

For more detailed info on how DailyPay works, check out my previous blog entry here.

If you’d like to give it a whirl and start getting paid sooner and more frequently when you drive for GrubHub, Fasten, or Doordash try it for FREE for two weeks (without any balance transfer fees) by following my link here:

https://www.trydailypay.com/signup/intro?ref=x8f631e

(Please note- I am compensated for referrals to DailyPay)

If you enjoyed this post, make sure to follow this blog for more tips on side gigs to make extra money, as well as follow me on YouTube, Facebook, Twitter, and Pinterest. Thanks for reading!

Jobs Like Postmates: 10 Freelance Gigs for Delivery Drivers

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I’ve worked as a Postmates Courier and have found it to be a pretty good gig if you’re looking to pick up some money on the side. As long as you’ve got a car and a smartphone, you have a lot of possibilities open to you if you are looking to become a delivery driver.

Postmates is far from the only option out there, however, if you are looking for other jobs like Postmates. Here I’ve compiled a list of 10 freelance gigs for delivery drivers that are similar to Postmates.

Bonus Offer!

Enter my code 6TSHK to get a $10 delivery fee credit when you try Postmates as a customer!

Doorman

Currently available in New York City, Chicago, and San Francisco, Doorman is a service that provides delivery to customers for online orders from select retailers like Zara and Zulily. They promise delivery within 1 hour, seven days a week until midnight.

To become a driver with Doorman you need a large vehicle like a van or SUV with car insurance. Bikes, scooters, and motorcycles are acceptable in NYC only. You’ll go to the Doorman warehouse, pick up orders, and then deliver them to the customer with the Doorman app guiding you with GPS directions.

Doorman drivers are paid weekly with an hourly rate and completely flexible hours. As a driver with Doorman, you’ll also be part of a rewards program that provides incentives for performing extra deliveries.

Apply with Doorman here

Roadie

Do you travel by car a lot or are you planning an upcoming road trip? With Roadie you can make some extra money by transporting people’s stuff while you are on your trip. How it works is that people list an item they want to transport such as furniture, a musical instrument, or even a pet, and then list their gig in the Roadie app.

Roadie drivers can see what gigs are available in their area, and if its on a route they plan to take, can accept it to pick up the extra money. To become a Roadie driver, you must be at least 18, have a driver’s license, and auto insurance.

Apply with Roadie here

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Deliv 

This is a company that partners with select retailers to provide same-day delivery services to customers. This could range from retail merchandise to groceries. They currently operate in 17 markets in the United States, including Atlanta, Dallas, Miami, Boston, Chicago, NYC, and Seattle.

Drivers get to pick their own hours and are not required to have a commercial license to drive. To be eligible to become a driver, you must be at least 18 years old, have a smart phone with a data plan, have an insured car that is less than 15 years old with air conditioning, at least one year’s driving experience, and be able to lift up to 50 lbs.

Apply with Deliv Here

Rinse

It seems you can literally find a delivery service for anything these days, and Rinse is no exception. Rinse is a laundry and dry cleaning pickup service where customers can schedule a pickup for a bag of dirty laundry to be washed or clothes in need of dry cleaning for a driver to come retrieve. They are currently operating in Washington D.C., San Francisco and Los Angeles.

The so-called “Rinse Valet Drivers” need a four-door vehicle, a smartphone, and a clean driving record. They receive competitive pay plus mileage reimbursement and work set shifts between 7:30PM and 10:30PM. Valet Drivers are considered part-time (W-2) employees.

Apply with Rinse here

Kango

Are you someone that loves working with kids or has experience working in childcare? Then perhaps Kango is right for you. This is a website where people can book both people to babysit as well as drive their kids to school, daycare, soccer games, or wherever else they need to be. They are currently operating in the San Francisco Bay Area only.

Because you are working with kids, they are much more selective in their application process. You need to bass a background check, a fingerprint check, have your DMV records analyzed, and attend a Kango training before becoming a driver. They also have a zero tolerance policy for drug or alcohol use while providing services.

To work with Kango, you need to have previous experience working in childcare, be at least 21, and have a car from 2007 or later. Kango drivers can make $35/hr, plus a $25 sign-on bonus.

Apply with Kango here

UberEATS

We’ve all heard of Uber. They are clearly leaders in the world of ridesharing and their delivery business offered with UberEATS is rapidly expanding across the globe. UberEATS delivery partners can use either a car, bike, or scooter for work depending on what’s available in their city. Your schedule is 100% up to you!

To drive you must be at least 19 years old, have a driver’s license, and a vehicle that is from 1997 or newer. What’s great about UberEATS is they have a rapid sign-up process so you can get on the road very quickly, plus once you start work you can transfer your earnings to your bank account instantly after a delivery!

Sign up with UberEATS here

Or to become a driver for Uber’s rideshare service (for people, not food) Sign Up Here

Saucey

Typically a designated driver will drive you TO a bar, but with Saucey the driver brings the bar to you! Currently operating in LA, San Francisco, San Diego, Chicago, and Sacramento, Saucey send drivers to deliver beer, wine, spirits, and mixers on-demand in 30 minutes or less.

With Saucey, you get to ride with a car, bike, or motorcycle and you can pick your own shift blocks. They promise that you won’t be going “hundreds of miles” a night doing delivery and that you can pick the neighborhood you’d like to work in. Drivers with Saucey must be willing to check ID’s for all customers and go through proper legal procedures to ensure the product isn’t getting into the wrong (ie underage) hands.

Apply with Saucey here

Bonus offer!

Want to try out Saucey as a customer? Enter the code TRY18 and get a $10 credit

Download iOS app

Download Google Play App

Shipt

Grocery shopping is made a little more simple and convenient with Shipt. With this service, customers can order products online for same-day delivery from local grocery stores. Shipt workers will retrieve the items and then drive them to the customers. They currently operate in 16 states, including many areas that other services do not.

They offer flexible schedules and payment up to $25/hr. To become a shopper with Shipt, you must be at least 18, have an insured vehicle that is less than 15 years old, have a driver’s license and a smartphone, and be able to lift at least 25 pounds.

Apply with Shipt here

Bonus offer!

Want to try out Shipt as a customer? Follow this link and get a $20 credit!

Waitr

Do you live in the southern states of Alabama, Louisiana, Texas, and Arkansas? Then perhaps you should check out Waitr. This is a food-delivery app that displays a simple layout with high-resolution images of the items available to order from local restaurants. Customers order through the app, and drivers come deliver it.

To drive with Waitr, you need a reliable and insured vehicle, a smartphone, a clean driving record, and a driver’s license. You have flexible shifts and get paid via direct deposit weekly. You can expect to make $12-$15/hr. on average with Waitr.

Apply with Waitr here

Zesty

Zesty is a workplace catering company that delivers healthy meals to businesses in the Bay Area. They work with over 150 restaurants to prepare meals based on their clients needs that are delivered to their offices and served “family-style”- no boxed lunches here!

To become a driver with Zesty, you must be at least 18 years old, have a reliable and insured vehicle, have a smartphone, be willing to get a food handler card, and be available to work two lunch shifts from Monday to Friday. Drivers work as 1099 independent contractors, working shifts from 1-2 hours at a time, and can make $25/hr.

Apply with Zesty here (click on “Contractors/Commissary” under “Open Positions”)

If you enjoyed this post, make sure to follow this blog for more tips on side gigs to make extra money, as well as follow me on YouTube, Facebook, Twitter, and Pinterest. Thanks for reading!

Safety Tips for Delivery Drivers

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If you have a vehicle and a smartphone, delivery driving can be a good means of earning income. Whether you are delivering with an on-demand app like Postmates or UberEATS, or are delivering pizzas with a local pizza shop, you’ll find many options out there for work.

There are certain precautions to take into consideration, however, if you plan to start delivering. Here I’ve assembled some safety tips for delivery drivers.

Beware of Dogs

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Just as it is with postal workers, who are infamously at risk of dog attacks, delivery drivers must be concerned about dogs and other animals at the homes where they are delivering to. If you see a large animal or a “Beware of Dog” sign at the residence where you are dropping off a delivery, consider calling the customer and seeing if they can meet you outside before entering their yard.

According to an article from WikiHow, if a dog approaches you and appears aggressive, stay calm and don’t run. If the dog senses fear they will feel more comfortable attacking. It’s also better not to engage with the dog, and to stay motionless. Only when a dog is clearly going to attack you should you speak to it in a commanding voice and tell it to go away.

There’s special equipment you can bring with you that deters dogs, but doesn’t harm them, such as a dog repellant buzzer or a fog spray. This should only be used if you feel a dog is aggressive and might attack.

In the event that a dog does attack you, seek immediate medical attention, contact the police, and if you feel it’s necessary seek legal action, certain states hold dog owner’s liable for attacks. It’s important to seek medical treatments and contact the authorities immediately to determine if the dog has a history of attacking or has a disease such as rabies.

Keep Your Eyes on the Road

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When driving for a service like Postmates or GrubHub, you have to use your smartphone in order to accept deliveries, get GPS directions, and communicate with the customers. When you are balancing out your time working from your smartphone with driving to pickup and drop-off deliveries, however, this can be particularly dangerous if you aren’t careful.

You should shorten the time you use your smartphone when driving to the absolute minimum, if at all. While waiting to accept deliveries, wait in a parking lot (where you feel safe) and don’t start driving again until you have finished accepting the order, plugging in your GPS directions, and texting the customer. Keep a dashboard mount in your vehicle so your phone remains in your line of sight while driving if using turn-based navigation.

It’s always better to pull over to the side of the road and take a couple of minutes of time out to use your phone while you aren’t driving, than it is to sacrifice your personal safety by using your phone when driving. Always drive safe and resist the urge to speed. You can expedite your time by working promptly when at the drop-off and pickup locations.

Stay Alert and Aware of Your Surroundings

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Delivery driving is a job that requires you to walk onto the private properties of strangers, which comes with a number of risks. Stay on your guard and use common sense when walking to and from people’s homes. If someone ever offers for you to come inside, politely decline and remain at their door- don’t ever enter someone else’s house or apartment.

If you are delivering to a neighborhood at night or to a region that makes you feel uneasy, minimize the time you are outside of your vehicle. Make sure you have pinpointed exactly where the house or apartment is that you are doing the delivery and call the customer before exiting your vehicle so they know you’ve arrived. If for some reason the customer doesn’t answer the door, go back inside your vehicle while waiting for them to respond.

Always prioritize your personal safety. If the the customers asks you to do something that seems unusual like deliver to an abandoned parking lot, trust your instincts and decline their request. Make sure to report any suspicious activity to the company you’re working with.

You Come First, the Food Comes Second

Remember that your personal safety is more important than someone receiving their food order, period. Should a customer make you feel uncomfortable or a situation arise that would jeopardize your delivery time in exchange for taking extra safety precautions, put yourself first. ALWAYS.

If you enjoyed this post, make sure to follow this blog for more tips on side gigs to make extra money, as well as follow me on YouTube, Facebook, Twitter, and Pinterest. Thanks for reading!

Uber Vehicle Requirements- Do You Have What It Takes To Drive With Uber?

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With all of the on-demand apps out there, Uber remains one of the largest and most talked about rideshare companies. If you’ve searched for freelance gigs you’ve probably thought to yourself, “Do I qualify for Uber?”

In this blog post I will go over the requirements to become an Uber driver, including basic qualifications and Uber vehicle requirements for some of the largest U.S. cities.

This information pertains to qualifications in the United States, for other regions contact Uber. This post contains affiliate links.

Sign up for Uber here!

Basic Qualifications

  • You must be at least 21 years old
  • Have at least 1 year of driving experience if you are OVER 23 and 3 years of experience if you are UNDER 23
  • Have a non-expired U.S. driver’s license
  • Have a registered, insured, four-door vehicle that meets standards for your local region
  • You must present your documents including your license, registration, and proof of insurance
  • You must pass the background check and driver screening

Vehicle Requirements by City/Metro Region

Uber offers different types of services including their most basic, uberX, for non-luxury four-door Sedan vehicles, uberXL, for non-luxury SUVs, uberBLACK, for luxury Sedans and crossovers, and uberSUV, for luxury SUVs.

This list of requirements will focus on uberX and uberXL, highlighting the minimum you would need to drive in your respective cities.

New York City, NY

New York City Uber Vehicle Requirements (All Services)

You must get a TLC (or Taxi and Limousine Commission) license to drive in NYC. Uber will guide you through the process of getting the TLC license after you register on their website (link at the bottom of this post). Rentals of TLC-certified vehicles are available as well.

Vehicles must be from 2006 or newer and they must pass a TLC inspection. Take note that they can be more selective with older vehicles during the inspection. You can access a full list of accepted vehicles here.

Sign up!

San Francisco, CA

San Francisco Uber Vehicle Requirements (All Services)

  • Vehicle must be a four-door car or minivan from 2002 or newer
  • Must pass a vehicle inspection
  • Must be in good condition without any visible damage
  • Contains no commercial branding
  • Drivers must have insurance on the vehicle but it does not need to be registered in their name to qualify.

For uberX

  • The air conditioning and windows must be operational
  • It needs to seat at least four people in addition to the driver
  • Cannot be a full-size van or a salvaged vehicle

For uberXL

  • Must be a minivan or SUV with “independently opening doors”
  • Needs to seat at least six people besides the driver.

Sign up!

Washington, D.C.

Washington D.C. Uber Vehicle Requirements (All Services)

  • Vehicle must be a four-door car or minivan from 2007 or newer
  • Must be free of cosmetic damage
  • Contains no commercial branding
  • Must pass a vehicle inspection
  • Drivers must have insurance on their vehicle and it does not need to be registered in their name to qualify.

For uberX

  • The air conditioning and windows must be operational
  • Needs to seat at least four people in addition to the driver
  • Cannot be a full-size van or truck
  • Cannot be a salvaged or rebuilt vehicle.

For uberXL

  • Must be a minivan or SUV with “independently opening doors”
  • Needs to seat at least six people besides the driver
  • Air conditioning and windows must be operational
  • Cannot be a salvaged or rebuilt vehicle

Sign up!

Seattle, WA

Seattle Uber Vehicle Requirements (All Services)

  • Vehicle must be a four-door car or minivan from 2007 or newer
  • Free of cosmetic damage
  • Contains no commercial branding
  • Must pass a vehicle inspection
  • Drivers must have insurance on their vehicle and it does not need to be registered in their name to qualify.

For uberX

  • The air conditioning and windows must be operational
  • Needs to seat at least four people in addition to the driver
  • Can’t be a salvaged or rebuilt vehicle, a full-size van, a Crown Victoria, a town car, or a large truck

For uberXL

  • Must be a minivan or SUV with “independently opening doors”
  • Needs to seat at least six people besides the driver
  • The air conditioning and windows must be operational
  • Can’t be a salvaged or rebuilt vehicle

Sign up!

Denver, CO

Denver Uber Vehicle Requirements (All Services)

  • Vehicle must be a four-door car or minivan from 2002 or newer
  • Must be free of cosmetic damage
  • Contains no commercial branding
  • Must pass a vehicle inspection
  • Drivers must have insurance on their vehicle and it does not need to be registered in their name to qualify- HOWEVER it must still be registered in the state of Colorado.

For uberX

  • The air conditioning and windows must be operational
  • Needs to seat at least four people in addition to the driver
  • They also can’t be a salvaged or rebuilt vehicle, or a full-size van.

For uberXL

  • Must be a minivan or SUV with “independently opening doors”
  • Needs to seat at least six people besides the driver
  • Full size vans or trucks cannot drive with uberXL in Denver
  • Air conditioning and windows must be operational
  • Can’t be a salvaged or rebuilt vehicle

Sign up!

Dallas-Fort Worth, TX

Dallas Uber Vehicle Qualifications (All Services)

  • Vehicle must be a four-door car or minivan from 2002 or newer
  • Be free of cosmetic damage
  • Contains no commercial branding,
  • Must pass a vehicle inspection
  • Drivers must have insurance on their vehicle and it does not need to be registered in their name to qualify.

For uberX

  • The air conditioning and windows must be operational
  • Needs to seat at least four people in addition to the driver
  • They also can’t be a salvaged or rebuilt vehicle, or a full-size van

For uberXL

  • Must be a minivan or SUV with “independently opening doors”
  • Needs to seat at least six people besides the driver
  • Full size vans cannot drive with uberXL in Dallas.
  • Air conditioning and windows must be operational
  • Can’t be a salvaged or rebuilt vehicle

Sign up!

Atlanta, GA

Atlanta Uber Vehicle Requirements (All Services)

  • Vehicle must be a four-door car or minivan from 2002 or newer
  • Be free of cosmetic damage
  • Contain no commercial branding
  • Must pass a vehicle inspection
  • Drivers must have insurance on their vehicle and it does not need to be registered in their name to qualify.

For uberX

  • The air conditioning and windows must be operational
  • Needs to seat at least four people in addition to the driver
  • Can’t be a salvaged or rebuilt vehicle
  • Can’t be a truck or a full-size van

For uberXL

  • Must be a minivan or SUV with “independently opening doors”
  • Air conditioning and windows must be operational
  • Can’t be a rebuilt or salvaged vehicle
  • Needs to seat at least six people besides the driver
  • Full size vans or trucks cannot drive with uberXL in Atlanta.

Sign up!

Miami, FL

Miami Uber Vehicle Requirements (All Services)

  • Vehicle must be a four-door car or minivan from 2007 or newer
  • Must be free of cosmetic damage
  • Contains no commercial branding
  • Drivers must have insurance on their vehicle and it does not need to be registered in their name to qualify, however, the VIN on the registration must match the VIN on the insurance. Additionally, they must be listed as a driver on the insurance policy.

For uberX

  • The air conditioning and windows must be operational
  • Needs to be a four-door sedan than can seat at least four people in addition to the driver
  • Can’t be a salvaged or rebuilt vehicle

For uberXL

  • Must be a minivan or SUV with “independently opening doors”
  • Will need to seat at least six people besides the driver
  • Eligible four-door trucks are allowed with uberXL in Miami
  • Workings windows/air conditioning
  • No salvaged or rebuilt vehicles

Sign up!

Philadelphia, PA

Philadelphia Uber Vehicle Requirements (All Services)

  • Must be a four-door car or minivan (year not specified)
  • Must be in good condition w/ no visible damage
  • Must pass vehicle inspection
  • No commercial branding on vehicle allowed
  • Does not need to be registered in your name, must have insurance

For uberX

  • 4-door sedan in good condition
  • Seat at least 4 passengers besides the driver
  • Working windows and air conditioning
  • Cannot be a full-sized van, truck, or salvaged vehicle
  • Cars 10 model years (12 years for hybrids) or newer qualify to drive with uberX

For uberXL

  • 4-door SUV or minivan with independently opening doors
  • Seat at least 6 passengers in addition to the driver
  • Working windows and air conditioning
  • No full-sized vans or trucks
  • No taxi cabs, government cars, or other marked vehicles
  • No salvaged or rebuilt vehicles

Sign up!

Las Vegas, NV

Las Vegas Uber Vehicle Requirements (All Services)

  • Must be a four-door car or minivan from 2002 or newer
  • Must be in good condition with no visible damage
  • Contains no commercial branding
  • Must pass a vehicle inspection
  • Does not need to be registered in your name, but still needs to be registered in Nevada and you must have insurance on the vehicle

For uberX

  • Must be a four-door sedan in good condition
  • Must seat at least 4 people besides the driver
  • Windows and air conditional must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle
  • Ford Crown Victoria, Mercury Grand Marquis & Lincoln Towncar aren’t allowed

For uberXL

  • Must be a four-door SUV or minivan with “independently opening doors”
  • Must seat at least 6 people besides the driver
  • Windows and air conditioning must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle

Sign up!

Chicago, IL

Chicago Uber Vehicle Requirements (All Services)

  • Must be a four-door car or minivan from 2002 or newer
  • Must be in good condition with no visible damage
  • Contains no commercial branding
  • Must pass a vehicle inspection
  • Does not need to be registered in your name, and you must have insurance on the vehicle

For uberX

  • Must be a four-door car in good condition
  • Must seat at least 4 people besides the driver
  • Windows and air conditional must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle

For uberXL

  • Must be a four-door SUV or minivan with “independently opening doors”
  • Must seat at least 6 people besides the driver
  • Windows and air conditioning must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle

Sign up!

Oklahoma City, OK

Oklahoma City Uber Vehicle Requirements (All Services)

  • Must be a four-door vehicle from 2002 or newer
  • Must have seats and seat belts for four passengers besides driver
  • Does not need to be registered in your name, and you must have insurance on the vehicle

For uberX

  • Must be a four-door vehicle in good condition
  • Must seat at least 4 people besides the driver
  • Windows and air conditional must be operational
  • Cannot be a full-sized van or truck

For uberXL

  • Must be a four-door SUV or minivan with “independently opening doors”
  • Must seat at least 6 people besides the driver
  • Windows and air conditioning must be operational
  • Cannot be a full-sized van or truck

Sign up!

Boston, MA

Boston Uber Vehicle Requirements (All Services)

  • Must be a four-door vehicle with “independently opening doors”
  • Must be 15 years old or less
  • Must have seats in good condition with working seat belts for four people besides the driver
  • Cannot have any commercial branding on vehicle
  • No visible damage allowed
  • Cannot be a large van or commercial truck
  • Vehicle does not need to be registered in your name but you must have insurance on vehicle

For uberX

  • Must be a four-door car in good condition
  • Must seat at least 4 people besides the driver
  • Windows and air conditional must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle

For uberXL

  • Must be a four-door SUV or minivan with “independently opening doors”
  • Must seat at least 6 people besides the driver
  • Windows and air conditioning must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle

Sign up!

Los Angeles, CA

Los Angeles Uber Vehicle Requirements (All Services)

  • Must be a four-door car or minivan from 2002 or newer
  • Must be in good condition with no visible damage
  • Contains no commercial branding
  • Must pass a vehicle inspection
  • You must have insurance on the vehicle

For uberX

  • Must be a four-door sedan in good condition
  • Must seat at least 4 people besides the driver
  • Windows and air conditional must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle

For uberXL

  • Must be a four-door SUV or minivan with “independently opening doors”
  • Must seat at least 6 people besides the driver
  • Windows and air conditioning must be operational
  • Cannot be a full-sized van, truck, or salvaged vehicle

Sign up!

What if Your City Isn’t Listed in This Blog Post?

Don’t worry- I tried to highlight the vehicle requirements in some of the biggest markets in the United States in this blog post, but it is available in many other cities across the country and the globe.

For requirements in other cities, contact Uber and see what the Uber vehicle requirements are in your area.

Sign Up for Uber Here!

If you enjoyed this post, make sure to follow this blog for more tips on side gigs to make extra money, as well as follow me on YouTube, Facebook, Twitter, and Pinterest. Thanks for reading!

How to Make More Money from Tips as a Food Delivery Driver

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Whether you work for an on-demand food delivery app service like Postmates or Uber EATS or you deliver pizzas for your local Italian eatery, there are some strategies you can utilize if you want to ensure you get good tips and maximize your earnings. Here are some things I’ve come up with that help to keep the customers happy, provide exceptional service, and make sure they return to repeat business.

Text the Customer and Introduce Yourself

When customers order food online or through an app it can seem like a very mechanical experience. For all they know, a robot could be delivering the food to them. And while robot delivery isn’t the industry standard (yet!), it is still helpful to introduce yourself to the customer to help humanize the experience.

A simple text message that shows personality, tells them your first name, and offers to be there if they have any questions can go a long way in establishing that you are indeed a real person and are genuinely trying to consider their needs. Of course you need to hurry when you are working on deliveries, so I recommend using your phone’s text-to-speech feature or sending them a picture of a standard greeting so you don’t have to type the message each time.

This goes without saying but be VERY CAREFUL when using your phone while doing deliveries. It is better to send a brief text-to-speech message BEFORE YOU START DRIVING than to text while you are on the road. Always prioritize your personal safety above all else. 

Keep the Customer Updated if There Are Any Delays

If there are any issues, send the customer a text and let them know about anything that could delay their order. If you work for a company like Postmates, for example, where you have to place restaurant orders on behalf of customers, let them know if there is a long-wait time and give them an estimate of how soon you can get on the road.

Should there be any trouble with the delivery or if you need to substitute a menu item, call the customer and clarify what they would like to do.

Get Lots of Condiments and Free Stuff From the Restaurants

Unless the customer specifically tells you they don’t want a certain condiment or utensil, go ahead and grab whatever is available (for free at least) amongst the restaurant’s selection of condiments. If there are ketchup packets, soy sauce packets, salt and pepper packets, parmesan packets, plastic cutlery, napkins, taco sauces, breath mints, or anything similar that you can take for free- GET IT.

When delivering for Postmates, I even keep a small selection of ketchup packets, taco sauce, and soy sauce with me at all times just in case a customer ever needs it. This is a small way that you can show the customer you were thinking ahead of what they might want with their order.

Apply for Delivery + Driver Jobs on Snagajob

Smile, Be Courteous, and Make Small Talk When You Drop Off the Deliveries

Your interactions with the customer in-person will be very brief so make it count. You don’t want to act like a zombie who says nothing and just hands over a bag of food. Put on a bright smile, ask the customer how their day is going, and comment on the weather or make other forms of small talk as you hand them their order. If they have a garden or anything interesting in the front of their house, make sure to compliment it.

Plus, if you picked up extra condiments for them, this is a good time to specifically mention this to the customer so you get credit for doing so! Say something like, “I made sure to get some extra ketchup packets in case you needed them” so they know that YOU were the one who thought to pick it up for the customer.

Send a Final Text Message to the Customer Thanking Them

I always send a brief message to the customer after I finish up my Postmates deliveries where I include three things- a brief thanks for their business, a reminder to please leave a review, and a final wish for them to enjoy their food and have a good day. I NEVER mention anything about tipping, but might still casually nudge them in the direction of it.

In the Postmates app, the screen where they leave the review is the same screen where they tip (HOW coincidental! What ARE the chances?!). Thus encouraging them to review me subtly leads them towards tipping.

Conclusion

When it all comes down to it, the same age-old standards of customer service apply. Be helpful and efficient, respond well to the customer’s needs, and go the extra mile to demonstrate that you are going out of your way to make the customer happy. If they can tell you are making an earnest attempt to do well at your job that often can lead to higher tips.

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